Warranty

 

Materials

Glazing:

All glazed units supplied by AEROFRAME are warrantied against premature failure and visible defects apparent from 11’, perpendicular to the glass unit (IG), in indirect sunlight for a period of ten (10) years after installation. AEROFRAME will replace 100% of the value of the sealed units through this term.

Manufactured Parts:

All parts and materials required and used within any AEROFRAME product are warrantied against premature failure, manufacturing issues or quality issues for a period of five (5) years after installation. This includes but is not limited to locking sets, locking bolts, weatherstrip, head track, sill track, rolling hardware etc. AEROFRAME will replace 100% of the value of all materials utilized in the construction of the unit through this term.

Painted Surfaces:

All painted materials used in the construction of any AEROFRAME products are warrantied against premature failure, excessive chalking and fading, for a period of five (5) years after installation.

Labor

AEROFRAME will provide all required labour at no cost for a period of two (2) years from the date of installation. Warranty issues requiring attention outside of the stated two (2) year warranty coverage will be charged at a service rate indicative of the site location and time required to complete said service in full.

In the event that the Client wishes to perform their own remediation work a pre approved credit must be applied for. Site work completed by the client and approved by AEROFRAME will be credited at a rate of $55/hour.

 

This limited warranty extends only to the original purchaser of products or to the original purchaser of the structure into which such products are installed.

This limited warranty sets forth AEROFRAME’s maximum liability for its products. AEROFRAME makes no other warranty, expressed or implied, including implied warranties of merchantability and fitness for a particular purpose, with respect to its products except as set forth above. In no instance will AEROFRAME be responsible for indirect, consequential or incidental damages.

All warranty claims must be submitted within a timely manner to your AEROFRAME representative via email or to sales@aeroframe.com